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Terms of Service

1. Object


The purpose of these general conditions is to define the terms and conditions of use of the services offered on the site (hereinafter: the “Services”), as well as to define the rights and obligations of the parties in this context.


In particular, they are accessible and printable at any time via a direct link at the bottom of the site's home page.


They may be supplemented, where appropriate, by conditions of use specific to certain Services. In case of contradiction, the special conditions prevail over these general conditions.


2. Operator of the Services


The Services are operated by the company EDEN INITIATIVE, SAS with a share capital of 4200 euros, registered with the Lille RCS under number 812 904 928, whose registered office is located at 165 Avenue de Bretagne Euratechnologies, 59000 Lille (hereinafter: “Eden Initiative”).


Eden Initiative can be contacted at the following coordinates:


Postal address: 165 Avenue de Bretagne Euratechnologies, 59000 Lille

Email address:


3. Access to the site and the Services


The Services are accessible, subject to the restrictions provided on the site:


  • to any natural person with full legal capacity to engage under these general conditions. A natural person who does not have full legal capacity may only access the Site and the Services with the consent of his legal representative;


  • to any legal person acting through a natural person having the legal capacity to contract in the name and on behalf of the legal person.

4. Acceptance of Terms and Conditions


The acceptance of these general conditions is materialized by a checkbox in the registration form. This acceptance can only be full and complete. Any conditional membership is considered null and void. User who does not agree to be bound by these Terms and Conditions shall not use the Services.


5. Registration on the site


5.1 The use of the Services requires the User to register on the site, by completing the form provided for this purpose. The user must provide all information marked as mandatory. Any incomplete registration will not be validated.


Registration automatically leads to the opening of an account in the User's name (hereafter: the "Account"), giving him access to a personal space (hereafter: the "Personal Space") which makes it possible to manage its use of the Services in a form and according to the technical means that EDEN INITIATIVE deems most appropriate to provide said Services.


The User guarantees that all the information he gives in the registration form is accurate, up-to-date and sincere and is not vitiated by any misleading nature.


He undertakes to update this information in his Personal Space in the event of modifications, so that they always correspond to the aforementioned criteria.


The User is informed and accepts that the information entered for the purpose of creating or updating his Account is worth proof of his identity. The information entered by the User is binding upon validation.


5.2The User can access his Personal Space at any time after identifying himself using his login and password.


The User agrees to personally use the Services and not to allow any third party to use them in his place or on his behalf, except to bear full responsibility.


He is also responsible for maintaining the confidentiality of his username and password. He must immediately contact Eden Initiative using the contact details mentioned in Article 2 hereof if he notices that his Account has been used without his knowledge. He acknowledges Eden Initiative's right to take all appropriate measures in such cases.


6. Description of Services


The User has access to the Services described on the site, in a form and according to the functionalities and technical means that Eden Initiative deems most appropriate.


7. Free/paid services


7.1 Explanations


The Services related to the consultation of the website are provided free of charge.
In particular the services: VISA - CAF - Home insurance - Transport - Travel insurance - RC - CVEC - Bank - Electricity - Health insurance - Mutual insurance - SIM card


Depending on the services, EDEN INITIATIVE offers partners for free.


Regarding paid services, Eden Initiative offers housing offers in France but also housing certificates.


7.2 Certificate of accommodation




The housing certification service aims to assist any student in compiling a file in order to present it to the consular organization or any embassy as part of a student VISA application for France.
This certificate does not in any way guarantee the systematic obtaining of accommodation in the desired city.
The accommodation certificate is sold at the price of 79€. Eden initiative undertakes to reimburse the sum paid by the user in the event of refusal of VISA if and only if the reason for the refusal of the VISA is reason number 5: "The information communicated to justify the conditions of stay is incomplete and/ or are unreliable"
Eden initiative therefore undertakes to reimburse the purchase of the certificate if the refusal of VISA is linked to accommodation.


7.3 Price


The price of the Services is indicated on the site and through quotes.


Unless otherwise stated, they are expressed in euros and all French taxes included.


Eden Initiative reserves the right, at its own discretion and according to terms of which it will be the sole judge, to propose promotional offers or price reductions.


7.4 Price revision


The price of Services may be subject to revision by Eden Initiative at any time, at its sole discretion.


The User will be informed of these changes by Eden Initiative by email with at least 30 days' notice before the entry into force of the new prices.


The User who does not accept the new prices must end his use of the Services according to the terms provided for in Article 18. Failing this, he will be deemed to have accepted the new prices.

7.5 Billing


The Services are the subject of invoices which are communicated to the User by any useful means.


7.6 Methods of payment


The terms of payment of the price of the Services are described on the site as well as in the contract between Eden Initiative and the Customer.


Payment is made by direct debit from the User's bank card number or by bank transfer.


The direct debit is implemented by the payment provider designated on the site (Stripe), which alone keeps the User's bank details for this purpose. Eden Initiative does not keep any bank details.


The user guarantees to Eden Initiative that he has the necessary authorizations to use the payment method chosen. He undertakes to take the necessary measures so that the automatic debit of the price of the Services can be carried out.


8. Data

The User acknowledges and expressly accepts:


- that the data collected on the site and on the computer equipment of Eden Initiative is proof of the reality of the operations carried out within the framework of these presents;


- that these data constitute the only mode of proof accepted between the parties, in particular for the calculation of the sums due to Eden Initiative.


The User can access this data in his Personal Space.

9. Obligations of the User


Without prejudice to the other obligations provided for herein, the User undertakes to comply with the following obligations:


9.1 The User undertakes, in his use of the Services, to respect the laws and regulations in force and not to infringe the rights of third parties or public order.


In particular, he is solely responsible for the proper completion of all administrative, tax and/or social formalities and for all payments of contributions, taxes or duties of any kind which are his responsibility, where applicable, in relation to his use of the Services. The responsibility of Eden Initiative can in no case be engaged in this respect.

9.2 The User acknowledges having read on the site the characteristics and constraints, in particular technical, of all the Services. He is solely responsible for his use of the Services.


9.3 The User is informed and accepts that the implementation of the Services requires that he be connected to the internet and that the quality of the Services depends directly on this connection, for which he is solely responsible.

The User is also solely responsible for the relationships he may establish with other Users and the information he communicates to them within the framework of the Services. It is up to him to exercise the appropriate prudence and discernment in these relations and communications. The User also undertakes, in his exchanges with other Users, to respect the usual rules of politeness and courtesy.


9.4The User undertakes to make strictly personal use of the Services. It therefore refrains from assigning, conceding or transferring all or part of its rights or obligations hereunder to a third party, in any way whatsoever.


9.5The User undertakes to provide Eden Initiative with all the information necessary for the proper performance of the Services. More generally, the User undertakes to cooperate actively with Eden Initiative with a view to the proper execution of these presents.


9.6The User is solely responsible for content of any kind (editorial, graphic, audiovisual or other, including the name and/or image possibly chosen by the User to identify him on the site) that he disseminates in within the framework of the Services (hereinafter referred to as: the “Contents”).


He guarantees to Eden Initiative that he has all the rights and authorizations necessary for the distribution of this Content.


It undertakes that the said Contents are lawful, do not infringe public order, good morals or the rights of third parties, do not infringe any legislative or regulatory provision and more generally, are in no way likely to the civil or criminal liability of Eden Initiative.

The User is thus prohibited from disseminating, in particular and without this list being exhaustive:


  • Content that is pornographic, obscene, indecent, shocking or unsuitable for a family audience, defamatory, abusive, violent, racist, xenophobic or revisionist,

  • infringing Content,

  • Content detrimental to the image of a third party,

  • Content that is false, misleading or that proposes or promotes illicit, fraudulent or deceptive activities,

  • Content harmful to third-party computer systems (such as viruses, worms, Trojan horses, etc.),

  • and more generally Content likely to infringe the rights of third parties or be prejudicial to third parties, in any way and in any form whatsoever.


9.7The User acknowledges that the Services offer him an additional but not an alternative solution to the means he already uses elsewhere to achieve the same objective and that this solution cannot replace these other means.


9.8The User must take the necessary measures to save by his own means the information in his Personal Space that he deems necessary, of which no copy will be provided to him.


9.9The User is informed and accepts that the implementation of the Services requires that he be connected to the internet and that the quality of the Services depends directly on this connection, for which he is solely responsible.

10. User Warranty


The User guarantees Eden Initiative against all complaints, claims, actions and/or claims that Eden Initiative may suffer as a result of the breach by the User of any of its obligations or guarantees under these general conditions.


He undertakes to indemnify Eden Initiative for any prejudice it may suffer and to pay it all the costs, charges and/or judgments it may have to bear as a result.


11. Prohibited behavior


11.1It is strictly prohibited to use the Services for the following purposes:


  • the exercise of illegal, fraudulent activities or activities which infringe the rights or the security of third parties,

  • breach of public order or violation of the laws and regulations in force,

  • intrusion into a third party's computer system or any activity likely to harm, control, interfere with, or intercept all or part of a third party's computer system, violate its integrity or security,

  • the sending of unsolicited emails and/or prospecting or commercial solicitation,

  • manipulations intended to improve the referencing of a third-party site,

  • aiding or inciting, in any form and in any way, one or more of the acts and activities described above,

  • and more generally any practice diverting the Services for purposes other than those for which they were designed


11.2Users are strictly prohibited from copying and/or misappropriating for their own purposes or those of third parties the concept, technologies or any other element of the Eden Initiative site.

11.3The following are also strictly prohibited: (i) any behavior likely to interrupt, suspend, slow down or prevent the continuity of the Services, (ii) any intrusion or attempted intrusion into Eden Initiative's systems, (iii) any misuse of system resources of the site, (iv) any action likely to impose a disproportionate burden on the latter's infrastructure, (v) any breach of security and authentication measures, (vi) any act likely to infringe the rights and interests financial, commercial or moral of Eden Initiative or users of its site, and finally more generally (vii) any breach of these general conditions.


12. Penalties for breaches


In the event of breach of any of the provisions of these general terms and conditions or more generally, breach of the laws and regulations in force by a User, Eden Initiative reserves the right to take any appropriate measure and in particular to:


  1. suspend or terminate access to the Services of the User, author of the breach or offense, or having participated therein,

  2. delete any content posted on the site,

  3. publish on the site any information message that Eden Initiative deems useful,

  4. notify any authority concerned,

  5. initiate any legal action.


13. Responsibility and guarantee of Eden Initiative

13.1Eden Initiative undertakes to provide the Services with diligence and according to the rules of the art, it being specified that it weighs on it an obligation of means, to the exclusion of any obligation of result, which the Users recognize and accept. expressly.


13.2[Eden Initiative] has no knowledge of the Content posted by Users within the framework of the Services, on which it does not carry out any moderation, selection, verification or control of any kind and with regard to which it does not acts only as a hosting provider.


Consequently, Eden Initiative cannot be held liable for Content, the authors of which are third parties, any possible complaint having to be directed in the first place to the author of the Content in question.


Content harmful to a third party may be the subject of a notification to Eden Initiative in accordance with the procedures provided for in article 6 I 5 of law no. 2004-575 of June 21, 2004 on confidence in the digital economy, Eden Initiative reserves the right to take the measures described in article 12.

13.3Eden Initiative declines all responsibility in the event of any loss of information accessible in the User's Personal Space, the latter having to save a copy and not being able to claim any compensation in this regard.

13.4Eden Initiative undertakes to carry out regular checks in order to verify the operation and accessibility of the site. As such, Eden Initiative reserves the right to temporarily interrupt access to the site for maintenance reasons. Similarly, Eden Initiative cannot be held responsible for temporary difficulties or impossibilities in accessing the site which may be caused by circumstances external to it, force majeure, or which may be due to disruptions in telecommunication networks.


13.5Eden Initiative does not guarantee to Users (i) that the Services, subject to constant research to improve performance and progress in particular, will be totally free of errors, defects or faults, (ii) that the Services, being standard and in no way offered for the sole intention of a given User according to his own personal constraints, will specifically meet his needs and expectations.

13.6In any case, the liability likely to be incurred by Eden Initiative hereunder is expressly limited only to proven direct damages suffered by the User.

14. Intellectual Property


The systems, software, structures, infrastructures, databases and content of any kind (texts, images, visuals, music, logos, brands, database, etc.) operated by Eden Initiative within the site are protected by all rights. of intellectual property or rights of the producers of databases in force. All disassembly, decompilation, decryption, extraction, reuse, copy and more generally, all acts of reproduction, representation, distribution and use of any of these elements, in whole or in part, without the authorization of Eden Initiative are strictly prohibited. and may be subject to legal action.

15. Personal data


Eden Initiative practices a personal data protection policy, the characteristics of which are explained in the document entitled “Privacy Policy”, which the User is expressly invited to read on the site.


16. Advertising


Eden Initiative reserves the right to insert on any page of the site and in any communication to Users any advertising or promotional messages in a form and under conditions of which Eden Initiative will be the sole judge. 


17. Third Party Links and Sites


Eden Initiative can in no way be held responsible for the technical availability of websites or mobile applications operated by third parties (including any partners) to which the User may access via the site.


Eden Initiative accepts no responsibility for the content, advertising, products and/or services available on such third-party sites and mobile applications, which are reminded that they are governed by their own terms of use.


Eden Initiative is also not responsible for transactions between the User and any advertiser, professional or trader (including any partners) to which the User would be directed through the site and cannot under any circumstances be party to any disputes whatsoever with these third parties concerning in particular the delivery of products and/or services, guarantees, declarations and any other obligations to which these third parties are bound.

18. Duration of Services, unsubscription


The Services are subscribed for an indefinite period.


The User may unsubscribe from the Services at any time, by sending a request to this effect to Eden Initiative by email, to the contact details mentioned in Article 2.


Unsubscription is effective immediately. It entails the automatic deletion of the User's Account.

19. Amendments


Eden Initiative reserves the right to modify these general conditions at any time.


The User will be informed of these modifications by any useful means.


The User who does not accept the modified general conditions must unsubscribe from the Services according to the procedures provided for in article 18.


Any User who uses the Services after the entry into force of the modified general conditions is deemed to have accepted these modifications.

20. Language


In the event of a translation of these general conditions into one or more languages, the language of interpretation will be the French language in the event of contradiction or dispute over the meaning of a term or provision.


21. Applicable law and jurisdiction


These general conditions are governed by French law.


In the event of a dispute over the validity, interpretation and/or execution of these general terms and conditions, the parties agree that the courts of Paris will have exclusive jurisdiction to judge, unless there are mandatory rules of procedure to the contrary.


22. Entry into force


These general conditions entered into force on [10/06/2021].

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